Getting Started

Welcome! Is this your first time setting up a LUCID camera? If so, this page is the perfect place to get started. Here you will find all the necessary steps needed to set up your camera.

Question Connecting your Phoenix camera for the first time

Inside of your camera package is one camera with dust cap attached. Please note that cables, lenses, PoE power sources, interface cards, and tripod adapters are sold separately.

Remove Lens Cap from Camera

Remove Dust Cap
Press the dust cap button to release the cap from the camera.

Add Tripod Mount Adapter

Attach Tripod Adapter
Use three M2 screws (2 in the front and 1 in the back) to attach the tripod adapter to the camera.

Attach a Lens to the Camera

Attach a Lens
Screw in an appropriate lens into the camera’s lens mount.

Connect Cable to Network or Host PC

Connect Cable to Network or PC
Connect a Cat 5e/6/6a cable to (a) PoE switch, (b) PoE injector or (c) PoE network interface card.
Note: You must use at least a Cat 5e cable to utilize GigE bandwidth.

Connect Cable to Camera

Connect Cable to Camera
Connect a Cat 5e/6/6a cable to the camera. The camera will briefly blink red upon power-up and then start blinking green once it is ready to stream.

Question Download and install Arena SDK or 3rd party software

Arena SDK

To access cameras features you will need to download the Arena Software Development Kit (SDK) here. The Arena SDK also includes all the tools needed to develop your own custom vision application.

To download the Arena SDK you must first register for an online Lucid account. Click here to register or login.

The Arena SDK includes:

  • Arena C++ Library (C, .NET coming soon)
  • ArenaView GUI
  • IP Configuration Utility
  • Lightweight Filter (LWF) Driver Installer
  • Arena HTML Help Documentation

3rd Party Software Guides

If you application uses 3rd party software packages we have helpful getting started guides for popular industry software packages. Please visit our 3rd Party Software Getting Started Guides page for step-by-step instructions.

Question Enabling Jumbo Frames

Lucid Vision Labs recommends enabling jumbo frames on your Ethernet adapter. A jumbo frame is an Ethernet frame that is larger than 1500 bytes. Most Ethernet adapters support jumbo frames, however it is usually turned off by default.

Enabling jumbo frames on the Ethernet adapter allows a packet size of up to 9000 bytes to be set on the camera. The larger packet size will enable optimal performance on high-bandwidth cameras, and it usually reduces CPU load on the host system. Please note in order to set a 9000 byte packet size on the camera, the Ethernet adapter must support a jumbo frame size of 9000 bytes or higher. Jumbo frames can be enabled in your Ethernet adapter’s properties.

screenshot of where to enable jumbo frames

If you still experience issues such as lost packets or dropped frames, you can also try:

  • Updating the Ethernet adapter driver (you may need to enable jumbo frames again after updating).
  • Increasing the receive buffer size in your Ethernet adapter properties.
  • Reducing the DeviceLinkThroughputLimit value (this may reduce maximum frame rate).

Question Additional information on camera IP address assignment

For the majority of the time the easiest way to identify your camera IP address is through our ArenaView GUI. This information is displayed under the Start Page. If you are having difficulty identifying the IP address or would like to edit IP settings please read below for addition camera IP information.

Camera IP Setup

Persistent IP and DHCP configurations can be disabled on the camera. The default camera configuration is as follows:

Persistent IPDisabled
LLAEnabled (always enabled)

Out of the box, the camera first attempts to connect using DHCP. If the camera is unable to connect using DHCP, it will use Link-Local Addressing.

Setting Up Persistent IP or DHCP on the Camera with IP Config Utility

Arena SDK provides a simple command-line utility named IP Config Utility to configure your camera’s IP address.

The following command shows all connected cameras:

> IPConfigUtility /list

[index] MAC             IP              SUBNET          GATEWAY                 IP CONFIG
[0]     1C0FAF000001                 DHCP= 1 Persistent Ip= 1 LLA = 1

The following commands show how to enable and set a persistent IP address on a camera with the MAC address of 1C:0F:AF:00:00:01:

> IPConfigUtility /config -m 1C0FAF000001 -p true
> IPConfigUtility /persist -m 1C0FAF000001 -p true -a -s -g

The following commands show how to enable persistent IP and set a persistent IP address on a camera listed at index 0:

> IPConfigUtility /config -i 0 -p true
> IPConfigUtility /persist -i 0 -p true -a -s -g

The following command shows how to enable DHCP on a camera listed at index 0:

> IPConfigUtility /config -i 0 -d true

The following commands show how to enable persistent IP and DHCP and set a persistent IP address on a camera listed at index 0:

> IPConfigUtility /config -i 0 -p true -d true
> IPConfigUtility /persist -i 0 -p true -a -s -g

Forcing an IP Address on the Camera with IP Config Utility

The following command shows how to force an IP address on a camera with the MAC address of 1C:0F:AF:00:00:01:

> IPConfigUtility /force -m 1C0FAF000001 -a -s -g

Setting Up LLA on the Ethernet Adapter

The following steps illustrate an example configuration for one Ethernet adapter to use the LLA space.

  1. Navigate to Control Panel -> Network and Internet -> Network and Sharing Center

  2. Click Change adapter settings

    Windows Adapter Settings

  3. Right-click on your Ethernet adapter and click Properties

    Windows Select Properties Box

  4. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties

    Windows Select Properties Box

  5. Select Use the following IP address and enter the following details:

    IP address169.254.0.1
    Subnet mask255.255.0.0

    Windows ipv4 properties

    Default gateway and DNS server details can be left blank.

Question Updating your camera firmware

Updating your camera’s firmware is easy with our ArenaView GUI and fwa file. The firmware fwa files are located in the camera model webpage under the “downloads” tab. Before beginning the update process please connect your camera to your host computer and install our Arena SDK. The following steps explain how to update your camera firmware using ArenaView GUI which can be accessed through the Windows Start Menu under Lucid Vision Labs folder -> ArenaView (or C:\ProgramData\Lucid Vision Labs\ArenaView\ArenaView.exe)

Every Lucid camera comes with an on-board firmware update page that can be directly accessed by Chrome or Firefox. If you already know your camera’s IP address you can access it at http://{your-camera-ip-address}/firmware-update.html
  1. Open the ArenaView Start Page. This page opens at program startup. It is also available by clicking View -> Start Page.
  2. Click the [+] next to the camera you would like to update on the Start Page and click on the Firmware Update link.

Welcome to ArenaView Firmware Update 1

  1. Click Choose a file on the Firmware Update page and select your fwa file.

Welcome to ArenaView Firmware Update 2

  1. Click Submit on the Firmware Update page. This will start the firmware update process.

Welcome to ArenaView Firmware Update 3

Firmware Update Process
The Firmware Update page will show the progress of the update. During the update, the camera will not be accessible for control or image capture. The update may take a few minutes to complete. Please refrain from removing power from the camera during the update.

When the firmware update is complete, the camera will reboot. Once the update is finished, you can close the Firmware Update page and access the camera again.

Firmware can be updated or downgraded using the appropriate fwa file unless otherwise noted. Lucid Vision Labs ships camera with the latest production firmware at the time of camera manufacture.

The above information is just a subset of information taken from the full Arena SDK help documentation. This information is meant to get you imaging as quickly as possible. For more detailed setup instructions please refer to the full Arena SDK documentation. Within the documentation, there is a “Getting Started with ArenaView in Windows” page which describes additional information that might be beneficial to camera setup.

The default folder the Arena SDK help documentation is installed to is C:\Program Files\Lucid Vision Labs\Arena SDK\docs\html. The starting page is index.html, and we install a Start Menu shortcut called “Arena SDK Documentation” for easy access to this page. You can also access the documentation from the ArenaView StartPage, which is a tab that opens automatically when ArenaView starts.”