Every achievement big or small starts off with a vision. We all have our visions and try different things to turn our visions into reality. It is a way of seeing the invisible and acting on insight. Innovation doesn’t start with just an idea, it’s a mindset of seeing what’s possible.
We look inside and outside for inspiration. We recognize that in order to make positive changes in the world we have to start with ourselves. We believe that each and every one of us has something to offer that brings immense value to our culture and the spirit of our organization.
Empowerment helps us sustain a mindset and emotional state that allows us to keep on going, in the face of setbacks or adversity. We focus on solutions, not problems. We focus on what is at the end of the line, not on what we have to go through before we get to the end of the line.
We put into practice what we’ve learned, use the excitement that we get from envisioning, use the empowerment we developed, and then take action to continuously improve and excel. Whatever we have to do to turn our vision into a reality, we do it with the right attitude and in the spirit of excellence.
Job Title: SMT Operator (Afternoon Shift)
Reports To: SMT Manager
Job Purpose
In keeping with the company’s mission and values, the SMT Operator performs and maintains all SMT process steps related to LUCID’s hardware manufacturing processes. The SMT Operator takes ownership of the SMT process to produce populated circuit boards. All with a focus on excellent output, quality, and scalability.
Duties and Responsibilities
Qualifications/Education/Skills
Job Title: Prototyping Technologist
Reports To: Engineering Manager – Mechanical and Optics
Job Purpose
In keeping with the mission and values of the Company, the Prototyping Technologist contributes to the development of new products by building and evaluating prototypes. The Prototyping Technologist uses a variety of manual skills and analytic abilities to solve challenges encountered with mechanical, optical and electrical assemblies, testing and diagnostics.
Duties and Responsibilities
• Assemble prototype cameras from mechanical parts and circuit board assemblies and provide feedback on design, parts quality and conformance, and ease of assembly
• Do manual modifications of mechanical parts using shop tools for creating prototypes and testing setups
• Build and evaluate custom testing equipment for measuring mechanical, optical, thermal characteristics of cameras
• Perform testing on various optical components such as camera lenses, filters to assess performance
• Management and ordering of prototype supplies and materials
• Conduct temperature testing to assess thermal performance
• Support prototyping for compliance testing
• Document test methods, results and conclusions
• Design of jigs and testing fixtures with Solidworks
Preferred Skills
• Diploma in a relevant technical field such as mechanical, electrical, or optical
• 2+ years of Solidworks experience is an asset
• Excellent dexterity working with a microscope for soldering, adhesive bonding, inspecting parts
• Competent with hand tools working with metal and plastics, adhesives, and painting
• Personal interest in a technical hobby such as photography, mechanics, machining, electronics, RC, astronomy etc.
• Integrity, conscientiousness, and ability to learn are valued paramount over any specific skill or experience
Job Title: Data Accuracy Specialist
Reports To: Admin – Operations
Job Purpose
Data accuracy specialist is to ensure that the data within the CRM system is accurate, reliable, and up to date. CRM systems store vast amounts of information about customers, prospects, sales activities, and other relevant data. By having a CRM data accuracy specialist, Lucid can enhance the overall effectiveness of our CRM system. Accurate and reliable data enables businesses to make informed decisions, provide personalized customer experiences, improve sales and marketing efforts, and enhance overall customer satisfaction.
Qualifications/Education/Skills
• Collaborate with Outside Sales Representatives to verify and update opportunity data in Zoho CRM, ensuring accuracy and completeness.
• Regularly follow up with the Sales team to confirm the status and progress of opportunities, capturing any relevant changes or updates.
• Perform data analysis to identify trends, patterns, and areas for improvement within the CRM, using tools such as Microsoft Excel, SQL, or similar applications.
• Develop and implement forecasting models using CRM data to predict sales and revenue outcomes.
• Generate reports and create visualizations using data visualization tools like Tableau, Power BI, or Zoho Analytics to communicate forecasting insights to stakeholders.
• Maintain master data for stock codes, customer master records, and other relevant elements within the CRM system.
• Ensure the accuracy, completeness, and consistency of master data across the organization.
• Collaborate with cross-functional teams to contribute insights and recommendations for CRM system enhancements and upgrades.
• Stay up-to-date with industry best practices and trends in CRM data management, forecasting, and master data management.
Qualifications/Education/Skills
• Proven experience in data management and analysis, preferably within a CRM system (experience with Zoho CRM is a plus).
• At least 1-3 years experienced is desirable.
• Bachelor’s degree in Business, Statistics, Data Science, or a related field.
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets and derive actionable insights.
• Proficiency in data analysis tools such as Microsoft Excel, SQL, or similar applications.
• Experience with data visualization tools like Tableau, Power BI, or Zoho Analytics.
• Solid understanding of forecasting techniques and the ability to develop forecasting models using CRM data.
• Excellent attention to detail and a strong commitment to data accuracy.
• Effective communication skills, with the ability to collaborate efficiently with cross-functional teams.
• Self-motivated and capable of working independently with minimal supervision.
• Familiarity with sales processes and terminology in the industrial manufacturing industry is desirable.
Job Title: Technical Product Marketing Manager
Reports To: Senior Marketing Manager
Job Purpose
In keeping with the company’s mission and values, the Technical Product Marketing Manager focuses on all aspects of the Product Marketing portfolio. This includes activities such as customer research, validation of products from prototype to launch, go-to-market strategies, product messaging, competitive intelligence and various marketing programs that are necessary to launch our products. The position works closely alongside Sales, Marketing and Product Management to deliver a unique selling proposition of our products, driving customer adoption and growth.
Duties and Responsibilities
• Support the launch of new cameras and software releases, defining product positioning and unique selling propositions to clearly differentiate our offering from competitors, resulting in a comprehensive product positioning for internal and external use.
• Translate technical details into customer benefits and communicate value propositions to the sales team, and potential customers through the development of products briefs.
• Develop product marketing strategies to drive growth and adoption of new products by understanding customer’s buying process, needs and pain points and communicate those pain points to internal product development teams.
• Provide the sales force with information, sales tools, and training that support and advance product sales targets, including the creation of Sales product training manuals, preliminary product datasheets, and product training presentations, as well as external presentations e.g. for on-demand webinars.
• Drive the creation of product-specific marketing collateral such as editorial articles, white papers and application notes and support with writing technical marketing content.
• Work closely with members of the product management team to facilitate the appropriate flow of information between the teams, including the scheduling and leading of cross-departmental meetings.
• Measure and optimize the buyer journey as it relates to product feature adoption and usage by evaluating post-launch analytics and early customer feedback to identify areas for improvement.
• Implement programs that consistently generate new, high-quality leads for the company.
• Set up demo equipment and present as required at various international trade shows.
Qualification/Education/Skills
Bachelor’s degree in Business, Marketing, Engineering, Computer Science or equivalent
• 3+ years’ experience in marketing technology products or a similar combination of experience and education
• Ability to understand technology and communicate it clearly verbally and in writing to technical and non-technical audiences
• Excellent organizational and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends
• Good presentation skills for internal and external presentations e.g. webinars, trainings etc.
• Ability to travel internationally up to 20% of the time for trade shows and customer visits
Preferred Qualifications
• MBA is preferred
• Prior experience with machine vision is an asset
• Experience in product life cycle management and product management is a plus
• Experience working with hardware engineers and their communities
• Good verbal, writing and presentation skills
Job Title: Outside Sales Rep
Reports To: General Manager – Americas
Job Purpose
This position is based in headquarter or US. The Associate OSR is responsible for outside sales of LUCID Vision Labs products within the defined territory. The Associate OSR will be expected to develop new customer relationships while maintaining and growing existing business to meet or exceed defined territory sales goals. Input and maintain accurate and up to date records of activities in company’s CRM. Work with other teams within the organization to further promote and develop Lucid Vision Labs to a top tier supplier in the Machine Vision industry. The employee will need to represent the company’s core mission and values.
Duties and Responsibilities
• Promote and educate customers on technical features and benefits of Lucid Vision Labs’ products.
• Guide customers to products of best all-around fit.
• Establish and maintain expectations around delivery, pricing, commitments, product function.
• Meet or exceed sales goals by working cooperatively within the sales team. Focus on both customer retention and new customer development.
• Input and maintain accurate customer forecast for production planning and sales goal input.
• Input accurate contact/account information and detailed interaction records into company CRM.
• Foster strong, trusted relationships with customers via on sites visits and regular emails/calls to ensure Lucid Vision Labs is meeting/exceeding customer’s/prospect’s needs and expectations.
• Follow up and qualify company generated leads.
• Develop and cultivate own leads via company/contact research, i.e., LinkedIn, etc.
• Develop knowledge of machine vision technology, market & competitors.
• Provide customer/prospect feedback to Product Management to assist in future product development.
• Attend relevant industry tradeshows and conduct market research for education and new customer prospecting.
• Exhibit at relevant regional tradeshows (with support & collaboration from other Lucid Vision Labs team members).
• Collaborate with Lucid Vision Lab’s team to develop business and better service customers.
• Report business development efforts to manager & peers.
• Provide excellent customer service.
• Follow pricing strategy specified by General Manager in order to maintain company margin goals.
• Perform other related duties as required.
Qualification/Education/Skills
• 2+ years of technical business to business sales
• Knowledge of the machine vision industry and image sensors, camera sales experience
• Excellent written & verbal communication skills
• Excellent presentation skills
• Proficiency with Microsoft Office Suite products & CRM
• Self-motivated – ability to succeed autonomously
• Team Player with technical sales experience
• Ability to travel throughout Americas region (travel to customer meetings, tradeshows etc.)
• Experience working in a team environment with Sales, Product Management, Production, Quality & Marketing departments
• Post-Secondary Degree (Engineering or Business)
Job Title: Associate Outside Sales Rep – Australia & New Zealand
Reports To: General Manager
Job Purpose
This position is based in Melbourne and the Associate OSR is responsible for outside sales of LUCID Vision Labs products within the defined territory. The Associate OSR will be expected to develop new customer relationships while maintaining and growing existing business to meet or exceed defined territory sales goals. Input and maintain accurate and up to date records of activities in company’s CRM. Work with other teams within the organization to further promote and develop Lucid Vision Labs to a top tier supplier in the Machine Vision industry. The employee will need to represent the company’s core mission and values.
Duties and Responsibilities
• Promote and educate customers on technical features and benefits of Lucid Vision Labs’ products.
• Guide customers to products of best all-around fit.
• Establish and maintain expectations around delivery, pricing, commitments, product function.
• Meet or exceed sales goals by working cooperatively within the sales team. Focus on both customer retention and new customer development.
• Input and maintain accurate customer forecast for production planning and sales goal input.
• Input accurate contact/account information and detailed interaction records into company CRM.
• Foster strong, trusted relationships with customers via on sites visits and regular emails/calls to ensure Lucid Vision Labs is meeting/exceeding customer’s/prospect’s needs and expectations.
• Follow up and qualify company generated leads.
• Develop and cultivate own leads via company/contact research, I.e. LinkedIn, etc.
• Develop knowledge of machine vision technology, market & competitors.
• Provide customer/prospect feedback to Product Management to assist in future product development.
• Attend relevant industry tradeshows and conduct market research for education and new customer prospecting.
• Exhibit at relevant regional tradeshows (with support & collaboration from other Lucid Vision Labs team members).
• Collaborate with Lucid Vision Lab’s team to develop business and better service customers.
• Report business development efforts to manager & peers.
• Provide excellent customer service.
• Follow pricing strategy specified by supervisor in order to maintain company margin goals.
• Perform other related duties as required.
Preferred Skills
• 2+ years of technical business to business sales.
• Excellent written & verbal communication skills.
• Excellent presentation skills.
• Proficiency with Microsoft Office Suite products & CRM.
• Self-motivated – ability to succeed autonomously.
• Ability to travel throughout Australia & New Zealand (travel to customer meetings, tradeshows etc.)
• Experience working in a team environment with Sales, Product Management, Production, Quality & Marketing departments.
• Post-Secondary Degree (Engineering or Business)
Job Title: Field Application Engineer – EMEA
Reports To: General Manager, EMEA
Job Purpose
For our EMEA office in Ilsfeld, Germany (Stuttgart/Heilbronn area), we are looking for one Field Application Engineer (FAE) who applies in-depth product knowledge of LUCID Vision’s camera technologies to support sales activities at a technical and application level. The FAE will work closely with our customers to resolve technical issues, as well as interact with our sales team members to support successful sales outcomes. The FAE will be based in Ilsfeld, Germany under hybrid work schedule. Customers are served by phone and video, in exceptional cases travel to the customer may be necessary.
Duties and Responsibilities
• Provide deep technical expertise for diverse applications such as factory automation, inspection, robotics, 3D, scientific, medical etc.
• Provide deep technical support and training to customers in their selection and use of LUCID Vision cameras to ensure a successful integration of the camera into their system.
• Provide technical leadership and guidance that focuses on design win strategies for key customer opportunities.
• Collaborate with LUCID Vision engineers and factory resources to develop and deliver technical proposals to customer’s project managers, engineering managers, system architects and design engineers.
• Create presentations and demonstration material to help showcase LUCID Vision’s products, tools, and methodologies that align with customer needs.
• Provide regular feedback to LUCID Vision’s management team and factory experts regarding customer requirements.
Qualification/Education/Skills
• Excellent interpersonal skills, strong presentations skills and the ability to work with multiple groups
• Willingness to learn, research and engage in areas that the applicant is not familiar with
• Analytical skills to determine business prioritization and timelines with limited resources
• In exceptional cases, willingness to travel in Europe
• BS or MS in Electrical Engineering or Computer Science or equivalent
• Min +5 years of industry experience ideally with imaging, cameras, image sensors, and technical support (machine vision knowledge is a plus)
• In-depth knowledge of vision software tools for cameras designs – i.e VisionPro, Matlab, Halcon, Matrox, National Instrument, Pleora, etc.
• C, C++, C# programming skills and with Visual Studio debugging technique (OpenCL and/or Python experience is a plus)
• In-depth knowledge of Linux development environment
• Fluent English, German. Any other language welcome
Support Center
